Effective Date: October 26, 2026
At Hamideh Collection (“we”, “our”, or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application (collectively, the “Services”).
Please read this Privacy Policy carefully. By using our Services, you agree to the data collection and usage practices described herein.
1. Information We Collect
- Personal Information: We may collect personal details such as your name, phone number, and delivery address when you place an order or set up an account.
- Transaction Data: Details regarding the plant products you order and payment transactions processed in local currency (Egyptian Pound / EGP).
- Automatic Usage Data: Technical details such as your IP address, device type, operating system, and navigation activity within the app or website to improve browsing and performance.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process, fulfill, and deliver your plant orders safely to your provided address.
- To improve our plant offerings, store features, and overall user experience.
- To communicate with you regarding order statuses, delivery updates, or customer service requests.
- To comply with applicable legal obligations and regulations within the Arab Republic of Egypt.
3. Data Sharing and Security
- No Selling of Personal Data: We never sell, rent, or trade your personal information to third parties.
- Trusted Service Providers: We share data strictly with essential partners (such as local delivery and courier services in Egypt) solely for fulfilling your orders under strict confidentiality.
- Security Safeguards: We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.
4. Cookies
Our website may use cookies to enhance your browsing experience and remember your preferences. You can choose to disable cookies through your browser settings if you wish.
5. Children’s Privacy
Our Services are not knowingly directed to children under the age of 13, and we do not knowingly collect personal data from them.
6. Changes to This Privacy Policy
We reserve the right to update or revise this Privacy Policy at any time. Any changes will be posted here with an updated effective date. Continued use of the Services after changes are posted constitutes acceptance of the updated policy.
7. Contact Us
If you have any questions or inquiries regarding this Privacy Policy or the handling of your data, please visit the dedicated Contact Us page on our official website to reach out to our team directly.
